Wells Griddle Countertop Electric Griddles User Manual

101  
WELLS MANUFACTURING COMPANY  
2 ERIK CIRCLE, P. O. Box 280  
Verdi, NV 89439  
Customer Service (775) 345-0444 Ext.502  
fax: (775) 345-0569  
OPERATION  
MANUAL  
for  
COUNTERTOP  
ELECTRIC  
GRIDDLES  
includes:  
INSTALLATION,  
USE and CARE  
IMPORTANT: DO NOT DISCARD THIS MANUAL  
This manual is considered to be part of the GRIDDLE and is to be given to the OWNER  
or MANAGER of the restaurant, or to the person responsible for TRAINING OPERATORS  
of the GRIDDLE. Additional manuals are available from your WELLS DEALER .  
THIS MANUAL MUST BE READ AND UNDERSTOOD BY ALL PERSONS USING OR  
INSTALLING THIS GRIDDLE. Contact your WELLS DEALER if you have any questions  
concerning installation, operation or maintenance of this equipment.  
P/N 303339 Rev.(-)  
M101 110100 cps  
 
TABLE OF CONTENTS  
Warranty  
Inside Cover  
Features and Operating Controls  
Safety Procedures  
Warmer Precautions & General Information  
Installation Instructions  
2
3
3
4
5
Operation  
Preventative Maintenance  
Standard Griddle Cleaning Instructions  
Chrome Plated Griddle Cleaning Instructions  
Parts & Service  
7
9
11  
SHIPPING DAMAGE CLAIM PROCEDURE  
NOTE: For your protection, please note that equipment in this shipment was carefully inspected  
and packaged by skilled personnel before leaving the factory. Upon acceptance of this shipment,  
the transportation company assumes full responsibility for its safe delivery.  
IF SHIPMENT ARRIVES DAMAGED:  
1. VISIBLE LOSS OR DAMAGE: Be certain that any visible loss or damage is noted on  
the freight bill or express receipt, and that the note of loss or damage is signed by the  
delivery person.  
2. FILE CLAIM FOR DAMAGE IMMEDIATELY: Regardless of the extent of the damage.  
3. CONCEALED LOSS OR DAMAGE: if damage is unnoticed until the merchandise is  
unpacked, notify the transportation company or carrier immediately, and file  
“CONCEALED DAMAGE” claim with them. This should be done within fifteen(15) days  
from the date the delivery was made to you. Be sure to retain the container for inspection.  
Wells Manufacturing cannot assume liability for damage or loss incurred in transit. We will,  
however, at your request, supply you with the necessary documents to support your claim.  
1
 
FEATURES and OPERATING CONTROLS  
A.  
THERMOSTAT  
On THERMOSTATICALLY CONTROLLED griddles, power is  
applied to the griddle heating element according to the control  
knob position and the actual temperature at the temperature  
sensing thermobulb.  
TEMPERATURE  
CONTROL  
KNOB  
The temperature of each section of the griddle is  
individually controllable to allow preparation of different  
products, or to allow the griddle to be used for both product  
preparation and temporary holding of prepared product.  
INDICATOR  
LIGHT  
The dial position is an indication of the temperature  
setting. Actual griddle surface temperature will vary,  
depending upon type and initial temperature of product ,  
and other variables.  
B.  
GREASE TROUGH  
Extra wide trough with radiused corners makes cleaning  
easier. Trough slopes to large waste hole in center,  
which empties into the removable grease drawer.  
SPLASH  
GUARD  
GREASE  
TROUGH  
C.  
GREASE DRAWER  
Large-capacity drawer is removable from the front for  
easy cleaning. Special “reminder” hole in center of  
drawer indicates when drawer is full.  
D.  
REMOVABLE SPLASH GUARD  
Stainless steel splash guard simplifies griddle maintenance  
and keeps grease from splattering onto adjacent walls and  
equipment.  
GREASE  
DRAWER  
E.  
ADJUSTABLE LEGS  
Counter top griddles are equipped with adjustable legs.  
The legs allow for:  
a. leveling the griddle  
b. ventillation around the griddle, and,  
c. cleaning under the griddle.  
MOUNT INTO  
THREADED  
HOLES IN  
GRIDDLE  
FRAME  
The legs MUST be properly installed before the griddle  
is placed into operation.  
TURN  
BOTTOM  
PORTION  
TO  
ADJUST  
2
 
SAFETY PROCEDURES  
Knowledge of proper procedures is essential to the safe operation of electrically energized  
equipment. In accordance with generally accepted product safety labeling guidelines for  
potential hazards, the following signal words and symbols are used throughout this manual.  
DANGER - Danger is used to indicate the presence of a hazard which will  
cause severe personal injury, death, or substantial property damage in the  
event the statement is ignored.  
WARNING - Warning is used to indicate the presence of a hazard which can cause  
personal injury and possibly death, or major property damage, in the event the state-  
ment is ignored.  
CAUTION - Caution is used to indicate the presence of a hazard which will or can  
cause minor personal injury, or property damage in the event the statement is ignored.  
CAUTION - Used to indicate the presence of an electrical hazard which will or can  
cause personal injury, or property damage in the event the statement is ignored.  
NOTE - Note is used to notify personnel of installation, operation or maintenance information  
which is important, but not hazard related.  
GRIDDLE PRECAUTIONS AND GENERAL INFORMATION  
1.  
2.  
Griddles are intended for use to cook food products for human consumption. No other use is  
recommended or authorized by the manufacturer or itsagents.  
Griddles are intended for use in commercial establishments, where all operators are familiar with  
the appliance use, limitations and associated hazards. Operating instructions and warnings must  
be read and understood by all operators and users.  
3.  
Do not submerge griddles in water. Do not splash or pour water onto controls, control panels or  
wiring.  
4.  
5.  
Unplug griddle or disconnect from electrical power before performing any service or maintenance.  
Any parts replacement, maintenance procedure or servicing procedure requiring the use of tools  
must be performed by an Authorized Service Agency.  
6.  
7.  
8.  
Any troubleshooting guides, component views, parts lists or installation guides provided with this  
equipment are intended for the use of qualified technical personal only.  
Except where otherwise noted, this piece of equipment is made in the USA and has American sizes on  
hardware.  
This manual should be considered a permanant part of this appliance. This manual and all  
supplied instructions, diagrams, schematics, parts break downs, notices and labels must remain  
with the appliance if it is sold or moved to another location.  
3
 
INSTALLATION INSTRUCTIONS  
A.  
UNPACKING AND INSPECTION  
1. Carefully remove the GRIDDLE from the carton. Remove all protective plastic film, packaging  
materials and accessories from the GRIDDLE before connecting electrical power or otherwise  
performing any installation procedures.  
NOTE: DO NOT discard theCARTON and other PACKAGING MATERIAL until you have  
inspected the warmer for hidden damage and tested it forPROPER OPERATION.  
Refer to SHIPPING DAMAGE CLAIM PROCEDURE on page 1 of this manual.  
2. Carefully read all instructions in this manual and the INSTALLATION INSTRUCTIONS packed with  
the warmer before starting installation of this warmer. READ AND UNDERSTAND ALL LABELS  
AND DIAGRAMS ATTACHED TO THE GRIDDLE.  
3. Carefully account for all components and accessories before discarding packing materials.  
Store the accessories in a convenient place for later use:  
B.  
SET-UP  
1. Setup the griddle only on a firm, level surface. Non-combustible material (e.g. metal, terrazzo) is  
recommended.  
2. Maintain clearances between the appliance and adjacent combustible surfaces. Avoid storing  
combustible or flammable materials near the appliance.  
3. Legs must be properly installed and the griddle levelled  
to the legs.  
. Move the griddle carefully to avoid damage  
4. Install grease drawer and splash guard prior to using griddle.  
C.  
ELECTRICAL HOOK-UP  
Electrical installation must be performed by a licensed electrician in compliance  
with all local ordinances and code requirements.  
IMPORTANT:  
1. Refer to the nameplate. Verify the electrical service power. Voltage and phase must  
match the nameplate specifications. Connecting the griddle to the wrong voltage can severely  
damage the unit or cause noticeably decreased performance.  
IMPORTANT: Damage due to being connected to the wrong voltage is NOT covered by warranty.  
2. Use copper wire suitable for at least 90ºC for supply connections.  
3. Griddles are factory wired three-phase (3ø). For single-phase (1ø) wiring, refer to the wiring  
diagram attached to the griddle.  
CAUTION: Electrical Shock Hazard  
This griddle must be electrically grounded.  
G
Connect the terminal marked “GND” or “  
” to a suitable building ground.  
4. This griddle is not fused. Protect the circuit with properly sized fuses or circuit breaker.  
5. An electrical disconnect must be installed readily accessible to the operator of the griddle.  
4
 
OPERATING INSTRUCTIONS  
A.  
PREPARING THE GRIDDLE SURFACE  
1. SEASONING STANDARD GRIDDLES  
As manufactured, the steel surface of your Wells griddle has microscopic pores. It is important to  
fill these pores with oil in order to provide a hard, non-stick cooking surface.  
a.  
b.  
c.  
d.  
e.  
Preheat the griddle surface to 375ºF (191ºC).  
Spread a light film of cooking oil over the entire griddle surface  
Allow the oil film to cook in for approximately 2 minutes, or until it smokes.  
Wipe the griddle surface with a clean damp cloth until all oil is removed.  
For new griddles, repeat this procedure 2-3 times until the griddle has a slick, clean surface.  
2. CHROME PLATED GRIDDLES  
Because the microscopic pores in the griddle surface are filled by the chrome plating, no seasoning  
of the griddle surface is required.  
a.  
Thoroughly clean the griddle surface using a soft clean cloth and a small amount of mild  
detergent.  
b.  
c.  
Rinse and dry thoroughly after cleaning.  
The griddle is now ready to use.  
IMPORTANT: SCRATCHES WILL DAMAGE THE GRIDDLE SURFACE!  
DO NOT use anything on this griddle that could scratch the surface.  
DO NOT clean chrome surface with griddle bricks, pumice stone or abrasive cleansers.  
B.  
USING THE GRIDDLE  
CAUTION: Hot surfaces  
Exposed surfaces can be very hot and may cause severe burns on contact.  
1. Check the chart on page 6 for recommended cooking temperatures. Turn the temperature control  
knob to the desired temperature. The indicator light will glow while the griddle is heating. When the  
indicator light first goes out, the griddle is ready to use.  
NOTE: Separate sections of the griddle may be set to different temperatures. This will allow a  
variety of products to be prepared at the same time, and will allow prepared product to be held  
at serving temperature after cooking. For best results, different temperatures should be set from  
(Heat will migrate over the entire  
griddle surface. Setting one section low, adjacent to a section set high, may overwork components  
in the “high” section as the thermostat tries to compensate for heat lost to the “low” section.)  
coolest to hottest sequentially across the width of the griddle.  
2. For standard griddles, keep the griddle surface clean and well oiled during use. Scrape cooking  
waste into the grease trough frequently during use. Occasionally brush or spray a light coat of  
cooking oil on the griddle surface in order to maintain the non-stick surface.  
3. For chrome plated griddles, scrape cooking waste into the grease trough after preparing each order.  
DO NOT bang or tap pots, pans, spatulas or other metal utensils on the griddle surface as this may  
damage the chrome plating.  
5
 
C.  
RECOMMENDED GRILLING TIMES AND TEMPERATURES  
NOTE: The times and temperatures in this chart are suggestions only. Your own experience  
with your own menu items will be your best guide to achieving the best food product.  
PRODUCT  
Sausage, link and patty  
Bacon  
TEMPERATURE ºF  
TIME  
350º  
350º  
350º  
375º  
375º  
400º  
400º  
400º  
350º  
350º  
375º  
325º  
3 minutes  
2 - 3 minutes  
2 - 3 minutes  
3 - 4 minutes  
2 minutes  
Canadian Bacon  
Ham Steaks  
Broiled Ham  
Beef Tenderloin  
Minute Steaks  
Club Steak, 1” thick  
Hamburgers  
3 - 4 minutes  
3 - 4 minutes  
3 - 5 minutes  
3 - 4 minutes  
3 - 4 minutes  
3 - 4 minutes  
2 - 3 minutes  
Cheeseburgers  
Melted Cheese Sandwich  
Hot Dogs  
6
 
PM 101.1  
PREVENTATIVE MAINTENANCE CARD  
STANDARD ELECTRIC GRIDDLE  
CLEANING INSTRUCTIONS  
PREPARATIONS:  
Set temperature control to 220ºF. Allow the griddle temperature to drop to  
220ºF before proceeding.  
FREQUENCY:  
TOOLS:  
Daily  
Griddle Brick or Pumice Stone  
Fiber Brush  
Plastic Scouring Pad, Plastic Scraper  
Mild Detergent, Non-Abrasive Cleanser  
Clean Soft Cloth / Sponge  
Food Grade Silicone Sealant  
1. Pour a small amount of water on the griddle surface and let it "sizzle".  
2. Clean the griddle surface:  
a.  
For standard griddles, use a pumice stone or griddle brick to scrape food waste.  
Clean the griddle surface down to bright metal. Wipe off any remaining  
powder residue.  
b.  
For grooved-surface griddles, use the supplied contoured scraper to scrape food  
waste. Clean the griddle surface down to bright metal.  
IMPORTANT: NEVER USE STEEL WOOL TO CLEAN THE GRIDDLE SURFACE!  
DO NOT use detergent or oven cleaner to clean the griddle surface.  
3. Use a soft-bristled fiber brush in a circular motion to remove any remaining food particles.  
4. Turn temperature control to OFF. Allow the griddle surface to cool, then wipe the surface  
with a clean cloth. Dry the griddle surface thoroughly.  
IMPORTANT: SEASON THE COOKING SURFACE AFTER EACH CLEANING.  
5. At least once each day, the grease trough must be thoroughly cleaned. Using a scraper,  
remove all grease and food waste from the grease trough by pushing it down the waste  
hole and into the grease drawer.  
6. After scraping all cooking waste from grease trough into the grease drawer, take the  
grease drawer to kitchen cleaning area and properly dispose of all waste.  
a.  
b.  
Clean drawer with hot water and a mild detergent.  
Dry drawer thoroughly and reinstall in griddle.  
7. Clean the splash guard in the sink with warm water and mild detergent, or in the dish  
washer. Rinse thoroughly and reinstall.  
8. Wipe down exterior of griddle cabinet with a clean cloth and non-abrasive cleanser. Rinse  
thoroughly with water and a clean cloth. Dry with a soft clean cloth  
IMPORTANT: DO NOT splash or pour water onto control panel or wiring.  
Procedure is complete.  
7
 
PM 101.2  
PREVENTATIVE MAINTENANCE CARD  
CHROME PLATED ELECTRIC GRIDDLE  
CLEANING INSTRUCTIONS  
PREPARATIONS:  
Set temperature control to 225ºF. Allow the griddle temperature to drop to  
225ºF before proceeding.  
FREQUENCY:  
TOOLS:  
Daily  
4” Razor-Style Scraper  
Mild Detergent, Non-Abrasive Cleanser  
Clean Soft Cloth / Sponge  
Food Grade Silicone Sealant  
1. Pour a small amount of water on the griddle surface and let it "sizzle".  
2. Use a 4” razor-style scraper to clean the remaining food particles from the griddle surface  
IMPORTANT: NEVER USE GRIDDLE BRICKS, PUMICE STONES OR STEEL  
WOOLTO CLEAN THE GRIDDLE SURFACE!  
DO NOT use detergent or oven cleaner to clean griddle surface.  
IMPORTANT: NEVER BANG OR TAP METAL IMPLEMENTS, SPATULAS, POTS,  
PANS, OR SCRAPERS ON THE GRIDDLE SURFACE!  
3. Use a soft-bristled fiber brush in a circular motion to remove any remaining food particles.  
4. Turn temperature control to OFF. Allow the griddle surface to cool, then wipe the surface  
with a clean cloth. Dry the griddle surface thoroughly.  
5. At least once each day, the grease trough must be thoroughly cleaned. Using a scraper,  
remove all grease and food waste from the grease trough by pushing it down the waste  
hole and into the grease drawer.  
6. After scraping all cooking waste from grease trough into the grease drawer, take the  
grease drawer to kitchen cleaning area and properly dispose of all waste.  
a.  
b.  
Clean drawer with hot water and a mild detergent.  
Dry drawer thoroughly and reinstall in griddle.  
7. Clean the splash guard in the sink with warm water and mild detergent, or in the dish  
washer. Rinse thoroughly and reinstall.  
8. Wipe down exterior of griddle cabinet with a clean cloth and non-abrasive cleanser. Rinse  
thoroughly with water and a clean cloth. Dry with a soft clean cloth  
IMPORTANT: DO NOT splash or pour water onto control panel or wiring.  
Procedure is complete.  
9
 
PARTS & SERVICE  
IMPORTANT: Use only factory authorized service parts and replacement filters.  
For factory authorized service, or to order factory authorized replacement parts, contact your  
WELLSAUTHORIZED SERVICEAGENCY, or call:  
Wells Manufacturing Company  
2 Erik Circle, P. O. Box 280  
Verdi, NV 89439  
phone: (775) 345-0444 ask for:  
Customer Service  
Service Parts Department  
fax : (800) 356-5142  
fax: (888) 492-2783  
Service Parts Department can supply you with the name / telephone number of the WELLS  
AUTHORIZED SERVICEAGENCY nearest you.  
ACCESSORIES  
PART#  
LEGS, 4” , METAL SET OF 4  
SPLASHGUARD, FITS G-13  
SPLASHGUARD, FITS G-15  
SPLASHGUARD, FITS G-19  
SPLASHGUARD, FITS G-23  
SPLASHGUARD, FITS G-24  
SPLASHGUARD, FITS G-60  
SCRAPER, GROOVED GRIDDLE  
20563  
20632  
20633  
20634  
20635  
20636  
20637  
20651  
CUSTOMER SERVICE DATA  
please have this information available if calling for service  
RESTAURANT _____________________________ LOCATION _______________  
INSTALLATION DATE ________________________TECHNICIAN _____________  
SERVICE COMPANY __________________________________________________  
ADDRESS ___________________________ STATE ______ ZIP__________  
TELEPHONE NUMBER (_____)_____-_________  
EQUIPMENT MODEL NO. ______________________________________________  
EQUIPMENT SERIAL NO. ______________________________________________  
VOLTAGE: (check one)  
208V  
240V  
480V  
11  
 
WELLS MANUFACTURING COMPANY  
2 ERIK CIRCLE, P. O. Box 280  
Verdi, NV 89439  
Customer Service (775) 345-0444 Ext. 502  
fax: (775) 345-0569  
 

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